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política de Privacidade

At Heatopia Apartment we respect your privacy, and aim to comply with the latest data protection regulations. This policy explains how we collect and handle data relating to website visitors. Please note that this policy may be altered in the future. It was last updated on 22/07/2019. Who collects the information? The information is being collected by Heatopia Ltd, and the person responsible for handling data is Dr Charlotte Paterson, who can be contacted via email at charlotte@heatopia.co.uk, or phone: 07899 686 603. How do we collect information? Information can be collected in the following ways: • If you contact us via our enquiry form or email. • If you sign up to our mailing list. • If you make an online booking. Anonymous data (relating to your computer/device, not to you personally) is also collected whenever someone merely visits one of our web pages. This uses the Google Analytics service (see below), and it involves the use of cookies (see below). What information is collected? For enquiries and/or bookings we will only collect the minimum information required for the purposes of being able to contact you and make an accurate record of the booking and process any payments relating to it. The anonymous data relating to website traffic is limited to details of the device or connection being used to access our website (including the IP address of your computer, the country the connection is made from, the browser, etc.) and a record of the pages visited, plus the time spent on each page. How is your data used? When you contact us, make a booking or sign up for our newsletter, your data is only used for the corresponding purposes. We will not pass your contact details and other personal data to a third party. Some data will also be used for internal record keeping (e.g. for the accounts that we are legally obliged to maintain), and to help us assess how to improve the services that we offer. Anonymous data collected from cookies is used purely to compile statistics regarding the website traffic so that we can judge how well the website is performing. The data is collected and the statistics are compiled using the Google Analytics service. Who has access to your information? We will not sell or rent your information to third parties. We will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party when we are legally obliged to do so. Anonymous data derived from cookies may be shared with third parties, but only for technical purposes, not marketing ones. Your consent We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: charlotte@heatopia.co.uk or telephone on 07899 686 603. How you can access and update your information The accuracy of your information is important. If you change your email address, or if you believe any of the other information we hold is inaccurate or out of date, please email us at: charlotte@heatopia.co.uk or telephone 07899 686 603. We will promptly correct any information found to be incorrect. You have the right to ask for a copy of the information we hold about you, and this will be sent to you in electronic format free of charge. Your right to restriction You may choose to restrict the collection or use of your personal information in the following ways: • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for marketing purposes; • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at charlotte@heatopia.co.uk; • If you do not want Google Analytics to compile anonymous statistics about the interaction between your device and our website, you can download and install the Google Analytics Opt-Out Browser Add On. Your right to be forgotten Data will only be stored for as long as it is needed. Unnecessary data will be erased. The security of your information When details such as your name and email address are submitted via a contact form or email, this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Your booking information is held securely on our third party, GDPR compliant booking system. The owners of the booking system have security in place to ensure data is kept safe at all times. Their privacy policy is available at https://eviivo.com/privacy-policy/ Payment security Payments transactions are carried out through independent third parties and governed by third party terms and conditions. We do not store or process debit or credit card details on our own systems. Instead we use First Data for our direct online and telephone bookings, which is a secure online payment gateway to process credit card payments and debit card payments on our behalf and ensure DCI PSS compliance. Their privacy policy is available at https://www.firstdata.com/en_gb/privacy.html Breach notification If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours. Links to other websites Our website contains links to other websites of interest. You should note that we do not have any control over those websites, and so cannot be responsible for the protection and privacy of any information which you provide whilst visiting them. Users under 18 years of age Any user under 18 years of age must have their parents'/guardians' consent to use our website. Users without this consent are not allowed to provide us with personal information. Social Media Platforms Communication, engagement and actions taken through external social media platforms that our website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Our website nor its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. Our website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account. Shortened Links in Social Media Our website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs. Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by our website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore our website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links. Cookies A cookie is a small file sent to your computer's hard drive by a web page that you visit. Cookies allow web applications to recognise your device (not you personally) as you move from one page on the site to another, or if you revisit the site within a certain period of time. If you express a preference on a web page, for instance, that preference can then be recalled in the future. A cookie in no way gives us access to other files on your computer or to any other of your device's functions. We may use traffic log cookies to compile statistics about the popularity of pages on our site and about how people have arrived here. This helps us improve our website. We only use this information for statistical purposes. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, however, you can usually modify your browser settings to decline, block or delete cookies if you prefer. You should be aware some functions of the website might become inoperable. Acceptance of these terms By using our website, you signify your acceptance of the terms of our privacy policy. If you do not agree to the terms of our privacy policy, please do not use our website. Your continued use of our website following the posting of any changes to our privacy policy will mean that you accept those changes. Acknowledgement This policy was adapted from a template provided free of charge by Handcrafted Websites (https://www.handcraftedwebsites.co.uk/gdpr-privacy-policy-template.php accessed 22/07/19). We accept that Handcrafted Websites have no liability for the use made of their template.

A eviivo Limited está hospedando nosso sistema de reservas e nosso site, mas eles não são responsáveis pelo conteúdo exibido no site. Consulte a política de privacidade da eviivo Limited em https://eviivo.com/pt-pt/politica-de-privacidade/

 
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Este site é editado por Heatopia Apartment, Mowbray St, Heaton, Newcastle upon Tyne, Tyne and Wear, NE6 5NY, Reino Unido. Utilizamos cookies para garantir que você tenha a melhor experiência e que todos os dados pessoais compartilhados durante sua visita sejam protegidos por nossa política de privacidade

Nosso site foi criado e é hospedado por eviivo Limited, 154 Pentonville Road, Londres, N1 9JE, Reino Unido. Cadastro: 05002392 Número de identificação da empresa: 877374571 . A eviivo não se responsabiliza pelo conteúdo exibido neste site, e operam o site em nosso nome sob a seguinte política de privacidade

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